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September 2025

Welcome to the September 2025 issue of Spotlight.

As FirstService’s Summer of Service campaign winds down, we highlight key community initiatives from our North American teams. These include FirstService Residential’s toy drive with CP24 CHUM Christmas Wish, First Onsite’s Sheltering Hope animal aid, California Closets’ “Care Closet” for foster families, and Paul Davis’ ongoing blood donation efforts. We also celebrate FirstService Residential’s South Region HQ achieving WELL Certified™ Gold, the East Region’s “Jolt of Joy” project delivering 700 cards to seniors, and feature Leukemia Awareness Month with ways to support lifesaving research. These activities demonstrate our commitment to compassion, collaboration, and service.

First Onsite: Sheltering Hope for Animals Impacted by Disaster

Sheltering Hope is a national campaign by First Onsite Property Restoration in Canada, partnering with Happy Days Sanctuary to aid animals affected by disasters. The initiative highlights the impact of disasters not just on properties but also on people and animals, aiming to provide essential care and shelter for affected animals.

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California Closets Teams Create Care Closet for Needy Families

A collaborative effort between two California Closets’ Midwest locations resulted in the creation of a “Care Closet” for a foster care and behavioral health agency in Grand Rapids. Thanks to their contributions, children and families in transition can enjoy “shopping” in a welcoming, organized space stocked with essentials.

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Jolt of Joy: 700 Handwritten Cards, 20 Locations, Countless Smiles

During a series of Annual Vertical Summits from April to August, associates participated in the “Jolt of Joy” initiative by writing 700 personalized, uplifting cards for senior citizens in 20 nursing homes nationwide, including 363 cards during specific Summer of Service sessions. This effort aimed to provide moments of connection and happiness to isolated seniors, reminding them they are valued and remembered.

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Upcoming Events

Our teams are planning a wide variety of activities in the coming months, giving you lots of ways to join our mission to #FirstServeOthers.

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A Journey Toward Healing with Help from the FirstService Relief Fund

Spencer faced a severe bone disease requiring a hip replacement but needed costly oral surgery first, which threatened to delay his treatment. With financial support from the FirstService Relief Fund, he was able to complete the surgery and move closer to recovery, highlighting how donations to the Fund provide crucial assistance to individuals facing medical emergencies.

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FirstService Residential’s North Region Building Stronger Communities Together

As the Summer of Service program comes to a close, recognition is being given to FirstService Residential’s North Region for the extraordinary impact associates have made through community engagement. Across Ontario, Alberta, British Columbia, Illinois, Minnesota, and New York, teams have gone above and beyond to bring care, compassion, and hope to individuals and families in need.

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