The FirstService Relief Fund is one way our community comes together to support colleagues facing unexpected financial hardship. Sometimes the hardest moments in life come without warning—an unexpected illness, a family loss, or a crisis that turns everyday life upside down. Through the generosity of employees across our brands, the fund provides meaningful assistance when it’s needed most, helping team members navigate some of life’s most difficult moments.

2025 at a Glance

Key Impact Stats

• 134 employees received grants 
• $325,569 in grants distributed
• $304,836 raised through payroll donations

These grants helped employees facing serious personal challenges—from medical crises to the loss of a loved one.

The Human Side of the Relief Fund

While numbers help tell the story, the true impact of the Relief Fund is felt in the lives of the people it supports.

In 2025, the most common reasons employees received assistance included:

• Serious illness
• Unexpected medical issues
• Family loss and death-related expenses

Each grant represents someone in our community navigating a difficult moment and receiving support from colleagues who care.

For many recipients, the Relief Fund represents more than financial assistance. It represents hope and belonging. One grant recipient shared:

“This grant represents more than financial relief, it is a symbol of hope and the power of community care.”

Another reflected on the emotional impact of the support:

“Your support has been a lifeline, reminding me that even in challenging times, I am not alone.”

A Community Effort

Since its launch in 2018, the FirstService Relief Fund has grown into a powerful expression of our company’s values.

Impact Since Launch

• 2,690 grants provided
• $2.08 million distributed to employees
• $1.93 million donated by employees

These numbers represent thousands of moments where our community stepped up to help one another during times of crisis.

Importantly, 100% of employee donations go directly to grants, with FirstService Corporation covering administrative costs so contributions can make the greatest possible impact.

Why Awareness Matters

One of the biggest opportunities ahead is continuing to raise awareness about the Relief Fund. Every day someone in our organization is experiencing a financial hardship that would qualify them to receive a Relief Fund grant, but not everyone knows the Relief Fund is available to them, or that it even exists. This is where you can help.

Simply sharing information about the Relief Fund with your team can ensure that someone in need knows they are not alone.

How You Can Help

There are several ways every team member can help strengthen the Relief Fund’s impact:

• Spread the word so employees know help is available
• Encourage participation in payroll donations
• Share the story of how colleagues support one another

Even small actions can help ensure this resource reaches more people when they need it most.

Every Dollar Makes a Difference

We are incredibly grateful to the employees who already support the FirstService Relief Fund through payroll donations. Your generosity makes it possible to provide meaningful help to colleagues during some of the most challenging moments in their lives.

For those considering donating, even just a dollar per paycheck can make a difference. Small, consistent contributions add up and help ensure the fund is there when someone in our community needs it most. And if you are already a donor, thank you—your support truly matters. If you’re able, consider increasing your contribution by a small amount. Together, these everyday acts of generosity allow us to continue caring for one another and strengthening the community that makes FirstService special.

Stronger Together

At its core, the FirstService Relief Fund is about community.

It reflects the belief that when one of us faces hardship, the rest of us step forward to help. And because of that shared commitment, thousands of employees and their families have already received the support they needed during life’s most difficult moments.

Together, we can continue to ensure that no member of our FirstService family faces hardship alone.

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