Adapting and Thriving in a Virtual World

The COVID-19 pandemic created unique challenges for many businesses reliant on customer interactions. How to continue operations, while emphasizing employee and customer safety?

California Closets offers customers a safe alternative to in-home design services. Utilizing audio and visual technology, the company collaborates with customers remotely to design the space of their dreams. After understanding what the customer’s needs and budget are, the designers are able to quickly deliver a 3D CAD rendering of the customer’s design. While the company is most closely associated with closets, it has seen an increased demand for home office spaces with so many people working remotely.

The company installs the product using its “White Glove” service. In addition to protecting walls and floors, installers thoroughly wash their hands, use hand sanitizer and follow safe-distancing protocols. While in the customer’s home, they will work alone in the space to install the system without ever coming into physical contact with anyone else on site. Communication is handled via phone and text, and all surfaces are wiped down and disinfected by the team before they leave the customer’s home, ensuring a pristine environment.

Delivering wellness programs virtually

Among the services provided by LIVunLtd are amenity activation programs in some of North America’s most luxurious high rises, including expert-led health, wellness and fitness classes. Always innovating, LIV had been exploring other ways to deliver services, including virtually, when the pandemic hit. So when stay at home orders went into effect, and many residents missed their daily doses of fitness, LIV accelerated plans to offer classes virtually. Even better – they are open to the public, so now anyone, anywhere in the world, can participate in the series of classes.

The live classes are offered at 10 am  and 1 pm ET Monday – Friday, and at 10 am ET on Saturday and Sunday. The company offers a wide range of classes including Zumba, meditation, HIIT, Barre, and exclusive LIV Definition, LIV Power Flow, LIV Vinyasa Flow and LIV Extreme Definition, among many others.

 If you miss a class, you can catch it later on IGTV. Just follow LIVunLtd on Instagram and participate right from your smart phone! For those short on time, LIV also offers three and five minute classes, perfect when you need a little pick me up or a centering moment of mindfulness during your busy day.

Heightening our focus on professional development

FirstService Corporation’s own VP of Strategy and Sustainability, Roger Thompson, in conjunction with Aram Araslanian President & CEO, Cadence Leadership, launched a people development series designed to help boost skill sets in key disciplines including Priority Management, Effective Virtual Meetings, Leading at a Distance, Managing Emotional Labour, and much more. Classes were delivered live, via Zoom, with recordings available for those who missed the live session.  The popular series will continue throughout the summer.

Click here to view recordings.

Planned Companies  brings experts together through popular virtual Town Hall series

At the start of the pandemic, Planned Companies launched a 12-week virtual Town Hall series, providing educational information on a wide range of COVID-19 topics. As we head into summer, Planned is taking a new spin on their virtual Town Halls, bringing the best-of-the-best in real estate service providers to serve as panelists in a bi-weekly Wednesday virtual series titled “You Have the Building, We Have the Solutions.” The series debuted on July 1st at 12 pm ET as a “podcast-style” virtual event allowing all attendees to join via video and ask questions on any subject to the expert panel. The Planned team expects the new series to keep delivering the solutions property managers and building owners are looking for, now and post COVID-19.

Sister companies partner to educate the public on critical issues

Heartline Fitness recently partnered with American Pool to deliver a webinar on preparing and re-opening pools and gyms during the pandemic. The webinar focuses on safety and proper disinfecting and protection services.


Expert advice on how to safely reopen facilities

Many of our companies have partnered to share expertise with the public. Recently, FirstService Residential delivered a webinar to help community association board members understand how to safely reopen common areas and amenities. The company included subject matter experts from LIVunLtd., American Pool Florida and Heartline Fitness, in addition to engaging trusted partners from the legal and restaurant industries.

 click hereto view recording.