Are You Eligible To Apply

If you’re facing a financial hardship, you could be eligible for tax-free financial assistance

Assistance from the FirstService Relief Fund in the U.S. and Canada is gifted as a financial grant – not a loan.

Grants are awarded to eligible team members across FirstService companies, FirstService subsidiaries and their franchises who are facing financial adversities from a hardship Qualified Event.

The grant assistance is of no cost to recipients and does not require repayment.


Qualified Events & Expenses for Relief Fund Assistance

Life is unpredictable, and so are the events and circumstances that may qualify you for the FirstService Relief Fund.

The Relief Fund can provide financial grant assistance to employees of FirstService companies, FirstService subsidiaries and their franchisees, and employees of those franchisees in the U.S. or Canada who meet the criteria for suffering from a hardship Qualified Event and have incurred Qualified Expenses as a result.

Examples of hardship Qualified Events include, but are not limited to:


Serious Illness, Injury (including COVID-19) – To tackle medical expenses not covered by insurance as a result of a serious illness, injury, or a non-routine medical expense


Death of an employee or immediate family member of an employee – The Relief Fund can provide financial assistance for an employee suffering the loss of an immediate family member, or for a deceased employee’s immediate family


Natural Disaster – From wildfires and droughts to floods and hurricanes, any natural disaster can leave you with unexpected costs that the Relief Fund can help with


Impacts to Primary Residence – For expenses associated with life-altering impacts from a damaging event to your primary residence not covered by insurance


Military Deployment – To help with timely expenses for employees, franchisees and employees of franchisees, their spouses or domestic partners called to active duty


Crime, Domestic Abuse or Terrorist Actions – Victims of robbery, domestic abuse, or other crimes may qualify for Relief Fund assistance

Examples of eligible Qualified Expenses include, but are not limited to:

  • Psychological services not covered by insurance
  • Travel expenses related to medical care or funeral services
  • Evacuation expenses
  • Adaptive home improvements and solutions related to a catastrophic event
  • Mortgage or rent assistance
  • Unforeseen childcare expenses
  • Food and clothing expenses to meet immediate needs
  • Non-maintenance car repairs and/or alternative transportation

Click on the image to download a PDF of the comprehensive listing of hardship Qualified Events and Qualified Expenses that are eligible for Relief Fund grant assistance.


If your situation is different – contact us

There may be other life events and unexpected costs that could qualify for Relief Fund assistance. If you don’t see your hardship event on this list and think it qualifies, don’t hesitate to reach out and discuss your situation with a representative from the Emergency Assistance Foundation (EAF) – the Relief Fund’s non-profit administrator.


Eligibility Checklist

Below is a quick checklist to determine if you may be able to apply for Relief Fund assistance:

▢ Are you an employee of a FirstService company, a FirstService subsidiary or franchisee, or an employee of a franchisee in the U.S. or Canada?

▢ Are you employed on average at least 30 hours of service per week; OR

  • At least 120 hours of service in a calendar month; OR
  • On approved medical leave or an approved leave of absence for no more than one year

▢  Did you experience one of the life-changing events listed in the PDF chart above within the last 180 days?

▢  Did you have one or more of the expenses related to the event that is listed in the PDF chart above?

▢  Are you able to provide documentation for the Qualified Event and Expenses which provide the necessary information such as date of the expense, person responsible for bill and other details?

▢  Is the expense documentation dated after the Qualified Event occurred?

  • For expenses requested for bills or invoices, is the expense documentation dated within the past 60 days?

If you answered YES to these questions, we encourage you to apply for the Relief Fund